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August 2006

10 Tips for Running as Effective PPC Search Campaign

Pay-per-click (PPC) advertising is not just the marketing flavor of the week. It promises to be a very profitable way to get prospects to Web sites for a long time to come. It is direct marketing at its purest. To succeed with PPC, you need to apply all the rules for media, offers, copy, and testing.

Here are 10 tips for maximizing PPC effectiveness.

1. Choose relevant keywords. Don't pick keywords solely based on their popularity. Make sure your product or service would be of interest to someone searching for that term.

2. Cast a wide net. Include misspellings, "fat finger" typos, and plurals to capture additional traffic.

3. Combine multiple words to create phrases. Attach modifier words (Best Widgets, Cheap Widgets, Fast Widgets, Widgets Online, etc.) and cities or states (Los Angeles Widgets, Widgets in California) to your primary keywords. Also use natural language phrases such as "where to download the latest widgets." These terms will not likely drive high volumes in clicks, but they are more likely to convert to a sale. Even using your product's name can work: Sea Eagle, a manufacturer of inflatable boats, has been successful with this technique.

4. Develop a bid strategy to match your business objectives. Determine what your end goal is for your search campaign:

  • Maximizing profitability. If your campaign must pay for itself, then you need to manage your biding to maximize ROI. Resist the urge to demand the No. 1 position placement for all terms. Let ROI determine placement. In many cases, a 3rd or 4th position will yield a much stronger return without a significant drop in volume.
  • Maximizing exposure. In many cases, the goal is simply to get as many relevant clicks to a site as possible in order to gain exposure for a product. You should still be cautious about forcing a No. 1 position. Some terms will require a huge cost per click (CPC) for the No. 1 position, but positions 2-4 are a relative bargain. While you don't want to get caught up in bidding wars on nonessential terms, it is important to stay in the top 4 positions. Doing so gets your ad into syndication with all of the partner search engines, and that will dramatically increase impressions.
  • Capturing buyers at various stages. Following a pure ROI approach may maximize profitability in the short term, but recent studies have revealed that an integrated approach is more effective in the long run. The integrated approach captures buyers at various stages of the purchase cycle. The more general terms that might not provide an immediate positive ROI have been shown to influence searches on the higher ROI terms, resulting in a net increase in total ROI.

5. Write relevant copy. Make sure that your copy closely ties with the search term. Preferably include the search term in the copy at least once. And don't deceive—that will get you more clicks, but not more business.

6. Include an offer in the copy. "Free," "Save $XX," or "XX% Savings" will usually lift response. You can also mention a gift or bonus.

7. Continually test new copy. This is especially critical for Google AdWords. Here, your click-through rate plays a role in your ranking relative to your competitors. You should always have at least two versions of copy running to try to beat your control. Once you have a clear winner (wait for at least 30-40 clicks in each cell), cut the loser and add a new one based on your learnings. Test various expressions of the offer. Try leading with the offer in the first line, then try the offer at the end. Test featuring different benefits, etc.

8. Deliver a relevant and unique landing page. You have only a split second to convince prospects that they are in the right place. So, don't make them search for the product they are looking for. (Hint: They already told you what they are looking for in the search term.) Whenever possible, send the customer to a deeper, more specific page dealing with the term they just searched. For example, on the term "Men's Tennis Shoes," link the customer to the page about Men's Tennis Shoes, not your general shoes page.

9. Continue the sales process. You're not finished when prospects get to your landing page. You have to lead them all the way to your registration page or shopping cart. You do that with landing page copy that expands on the promise of the search engine listing and motivates prospects to take the next step.

10. Relevancy! Relevancy! Relevancy! In case you missed the common theme throughout: Relevancy is the most important element of PPC search engine marketing. If you ignore relevancy, you will likely be frustrated with low click-through rates and an unprofitable campaign.

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Some of these tips are easy to understand in concept, but not so easy to put into practice. So one last way to make sure you take full advantage of all PPC search campaigns offer is to engage a resource that does this for a living. It's often better to spend the money but get it right the first time.

 

 

 

  Choosing Outside Marketing Resources: The Client’s Toughest Decision

 

April 2008: Crossbow Group Named One of BtoB Magazine's Top Agencies for Third Year in a Row

 

 

March 2008: America's Most Praised Reading Software Firm Selects Crossbow Group for Lead Generation Campaign

 

 

March 2008: Newsweek Magazine Picks Crossbow Group for New Subscriber Acquisition Test

 

 

February 2008: Crossbow Group Introduces "All-in-One", Fixed Price Prospecting and Upgrade Campaigns

 

  December 2007: Crossbow Group Lands Service Desk Management Solution Provider Numara Software

  November 2007: Private Equity Firm Crossbeam Capital Selects Crossbow Group for Branding and Web Development Effort

  September 2007: Crossbow Group Selected By The Motley Fool For Debut Catalog Campaign

  August 2007: Leading Online Security Solution Provider BitDefender® Taps Crossbow Group for Integrated Global Campaign

  June 2007: Crossbow Group's Bower Presented Intuit Case Study at the DM Days NY Conference on June 20

  January 2007: Industry Leader NewRiver Taps Crossbow Group for Lead Generation and Event Support Campaigns Effort

  November 2006: Database Management Innovator GridApp Systems Chooses Crossbow Group for Online Lead Generation Effort

  November 2006: Crossbow Group Develops Innovative Annual Report for Westport Public Library

  September 2006: AirportParkingReservations.com Selects Crossbow Group for Paid Search and Interactive Campaign Development and Management

  July 2006: NetworkStreaming Selects Crossbow Group for Interactive Lead Generation Campaign

  April 2006: Crossbow Group Creative Beats 4-Year Old Control – "Top 10" creative is Tauck World Discovery's new mail control

  March 2006: Crossbow Group Named One of BtoB Magazine's Top Business-to-Business Agencies of 2006

  March 2006: 10 Ways to Increase Customer Loyalty (and Share of Wallet)

  February 2006: 10 Ways to Improve Your Conversion Rate

  January 2006: 10 Ways Marketing Can Lower Your Cost Per Lead

  November 2005: Learning Experts Raging Knowledge Select Crossbow Group to Propel Growth

  September 2005: Crossbow Group Upgrades Data-based Marketing Capabilities Through Alliance with Kintera

  July 2005: Crossbow Group Strengthens Search Engine Optimization Capabilities Through A Strategic Alliance with Expansion Plus

  March 2005: World's leading $100,000+ job website chooses Crossbow Group

  March 2005: Bocada® Selects Crossbow Group for Closed-loop Brand Development, Lead Generation and Conversion

 

February 2005: BusinessWeek Extends Relationship with Crossbow Group

  January 2005: Leading Education Publisher Weekly Reader Selects Crossbow Group as Advertising Agency

  October 2004: BusinessWeek Taps Crossbow Group for Digital Acquisition Assignment

  September 2004: YellowPages.com Selects Crossbow Group for Installed Base and New Customer Acquisition Efforts

 

September 2004: Netezza Chooses Crossbow Group

 

August 2004: Stepping Stones Museum for Children Chooses Crossbow Group For Appeal Efforts

 

July 2004: Tauck World Discovery Selects Crossbow Group as Agency of Record

 

June 2004: Direct Marketing and Communications Agency Wins Technology Marketing Assignment from HumanConcepts

 

May 2004: Switchboard.com Chooses Crossbow Group for New Customer Acquisition Assignment

  March 2004: Crossbow Group Announces 2 New West Coast Client Wins: Citrix Online and IMSI

 

February 2004: Crossbow Group Launches West Coast Operations with
Appointment of Riggs Eckelberry, Tech Industry Veteran


 

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